How do I star a ticket list view?
Views help to filter tickets based on your preference, so that you don't have to go through all the tickets in your Zoho Desk. You can go a step further and star certain views to find them easily under ticket views. When you star a view, it stays at the top of your left panel.
Notes:
- You can star a maximum of 15 list views per department.
- In the All Department view, you can star up to 15 views.
- The views that you star are marked only for you.
To star a view, follow the steps mentioned below:
- Go to the Tickets module.
- Click Views in the sidebar, then select a ticket view from the list.
- On the ticket listing page, click the Star icon next the view name.
- The view will be starred instantaneously.
- The view will also be listed under the Starred Views listing, on the left panel.
You can click the Star icon from the same location to unstar a view.
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